The phone is how this site works. The number on this page connects you with an independent local water damage provider, and the call is free. Water Damage Services Atlanta is a referral service that connects callers with independent local providers and is not a contractor, so the conversation about your property is with the provider.
There is no form to fill in here. You call one number and describe the problem out loud.
Tap to call and be connected with an independent local water damage provider.
What to have ready
A provider can judge the job faster with a few plain facts. None of them needs to be exact.
- Your address or neighborhood in Atlanta
- Where the water came from, if you know: a supply pipe, an appliance, a roof, a drain or water from outside
- When it started, or when you first noticed it
- What is wet: which rooms, which floor, and whether ceilings, walls or flooring are affected
- Whether the source is stopped or water is still coming in
- The kind of property: a house, a unit in a building or a business
If the water is still running, the page on emergency water removal in Atlanta covers the first steps. The provider sets any price, visit and schedule, and you decide whether to go ahead. The about page explains how this free service works.
With those details in hand, call and describe what you are seeing.
Problems that belong to someone else
Some calls should go elsewhere first. A provider reached through this site deals with water inside a property, not with public pipes or a danger to life.
| What is happening | Who to call |
|---|---|
| Anyone is in danger | 911 |
| Water running in the street, a suspected main break or a City sewer problem | City of Atlanta Department of Watershed Management, 404-546-0311, or 3-1-1 inside the city |
| A smell of gas | Leave the building first, then call for help from outside |
The Department of Watershed Management takes reports of water system and sewer system leaks on that one number, and its report a problem page lists the online route. On gas, CDC guidance for a flooded home is to turn off the main gas valve, open the windows and leave the house at once.
Writing to the operator
Where written contact details for this site are shown on this page, they reach the site’s operator, not a restoration provider. Any postal address shown is a mailing address, not a service location, and no provider works from it. Writing is the wrong route for water on the floor.
Use it for questions about the site itself, a correction to something published here, or a request under the privacy policy. The terms of use explain what the service is responsible for. For background on the trade, see the page on water damage restoration in Atlanta or the list of Atlanta neighborhoods covered.
For water damage in Atlanta, call to be connected with a local provider.
Water Damage Services Atlanta
3365 Piedmont Rd NE, Suite 1400, Atlanta, GA 30305
(678) 515-5518
info@waterdamageservicesatlanta.com
Questions people ask
What happens when I call?
Your call goes through a call-routing service to a participating independent water damage provider. You describe the water, what is wet and where in Atlanta the property is. The provider tells you what they can offer, and the two of you decide on any visit. Water Damage Services Atlanta is not part of that conversation and does not send anyone to the property itself.
Is the call free?
Yes, the call is free for the caller, and it does not commit you to hiring anyone. Providers may pay to receive calls through the network. Whether a provider charges for a visit or an estimate is up to that provider, so ask during the call. Any price for work is set by the provider, so ask for it in writing before the work starts.
Can I email a request for service?
Use the phone for service. A written message is read by the site’s operator, and the operator is not a contractor and cannot send anyone to a property. Calling the number on this page is the only route that connects you with a provider. Written messages are for questions about the site, corrections and privacy requests.
Who do I call about a water main break in the street?
The City of Atlanta, not a restoration provider. The Department of Watershed Management takes reports of water system and sewer system leaks on 404-546-0311, and inside the city limits you can dial 3-1-1. If the break is sending water into your building, a provider reached through this site can talk with you about the damage inside.